If you buy something from alamdiya.com and it arrives damaged or defective, you can exchange it within 7 days. This is only if the item doesn’t match what you ordered or is not as described. Sale items cannot be exchanged or returned. You need to let us know within 3 days of delivery if there’s a problem by emailing alamdiyaclothing@gmail.com or calling +923232471428. We handle each issue individually and aim to be fair to everyone. If we sent you a damaged or defective item, we’ll replace it, whether you’re in Pakistan or another country. Please email us photos of the defective item at alamdiyaclothing@gmail.com or call +923232471428 within 7 days of purchase to process your claim.