If you buy something from alamdiya.com and it arrives damaged or defective, you can exchange it within 7 days. This is only if the item doesn’t match what you ordered or is not as described. Sale items cannot be exchanged or returned. You need to let us know within 3 days of delivery if there’s a problem by emailing alamdiyaclothing@gmail.com or calling +923232471428. We handle each issue individually and aim to be fair to everyone. If we sent you a damaged or defective item, we’ll replace it, whether you’re in Pakistan or another country. Please email us photos of the defective item at alamdiyaclothing@gmail.com or call +923232471428 within 7 days of purchase to process your claim.

THERE ARE SOME SITUATIONS WHERE WE CANNOT ACCEPT RETURNS OR EXCHANGES, INCLUDING:

• If the exchange request is made after the specified time.
• If the product is damaged due to use.
• If the product has been altered.
• If any part of the package is missing, such as price tags, labels, original packing, freebies, or accessories.